Refund policy

Last updated: September 21, 2026

The short version

If the size is wrong, we send you the right one and you keep the first. If something arrives damaged, we replace it. Unopened sets can come back for a refund within 14 days. Opened sets can't — press-on nails are a hygiene product.

Wrong size

This is the one we built the whole size guide around, so we make it easy.

Email hello@allsetbeauty.com within 14 days of delivery with your order number and a photo of your hand next to the size chart. We'll send the correct size for a $4.99 shipping charge, and you keep the first set — there is nothing to send back.

One resend per order.

Damaged, faulty or wrong item

Email hello@allsetbeauty.com with a photo within 48 hours of receiving your order. We'll replace it at no cost. Nothing needs to come back.

Unopened sets

An unopened set, still sealed, can be returned within 14 days of delivery for a refund of the purchase price. Email us first for return instructions — return postage is the customer's responsibility, and we can't refund a parcel we can't identify.

Returns go to: AllSet Beauty, 1801 Holser Walk, Unit 115, Oxnard, CA 93036.

What we can't take back

Sets that have been opened, worn, filed, painted or trimmed.
Glue, tabs and prep tools once the seal is broken.
Anything sent back after 14 days, or without contacting us first.

This is standard across the category and it is about hygiene, not fine print. It is also why the wrong-size resend above exists.

Refunds

Approved refunds go back to your original payment method within 5–10 business days of the set reaching us. Original shipping charges are not refunded. Your bank may take a few days longer to show it.